Shipping policy

Delivery Information
We are committed to delivering your order as quickly and efficiently as possible. Our delivery times vary based on the product, location, and courier availability. Estimated delivery times are provided at checkout.

Delivery Charges
Standard delivery is free for most orders unless stated otherwise. For certain locations or oversized items, additional delivery charges may apply. Any applicable fees will be displayed at checkout.

Delivery Timescales
We aim to dispatch orders promptly. Estimated delivery times vary by product and location but typically range from 3-10 working days. Some made-to-order or custom items may take longer, and we will provide an estimated timeframe upon order confirmation.

Delivery Locations
We currently deliver to most areas within England and Wales. Certain remote locations may have extended delivery times or may not be serviceable. Please contact us if you are unsure whether we can deliver to your area.

Receiving Your Order
Deliveries are made during standard business hours. A signature may be required upon delivery. If you are unavailable, the courier may leave a calling card with instructions on how to rearrange delivery.

Delays and Issues
While we strive to meet all estimated delivery times, unforeseen circumstances such as adverse weather, courier delays, or high demand periods may affect timelines. If your order is delayed, we will notify you as soon as possible.

Damaged or Missing Items
Please inspect your order upon delivery. If any items arrive damaged or are missing, notify us within 48 hours so we can assist with a resolution.

Contact Us
For any questions regarding delivery, please contact our customer support team using the methods on our contact page.